Welcome to Drape Craft (operating at drapecraft.shop). We want you to feel confident purchasing our home decor and storage items, such as our DRAPECRAFT Fluted Glass Storage Jar (Green & Gold). This policy details our return window, product condition standards, and mailing procedures across the United States.
| Eligible Region | United States Only |
|---|---|
| Return Window | 30 Calendar Days from Delivery Date |
| Accepted Product Condition | Brand New, Unused, in Original Packaging |
| Return Method | By Mail to Concord, CA Facility |
| Return Shipping Fee (Remorse) | $0.00 Free |
| Restocking Fee (Remorse) | $0.00 Free |
| Defective / Damaged Item Cost | $0.00 (Free Return / Full Refund) |
We accept returns for both defective products and customer change-of-mind situations provided the following criteria are met:
If your glass jar arrives damaged, cracked, or defective, contact us at info@drapecraft.shop within 48 hours of delivery with photos of the damaged item and packaging. We will provide an immediate replacement or full refund with no return shipping fees and no restocking fees.
Need assistance starting a return? Our customer support team is available: